Show the bug. Do not describe it.
Record your screen and voice for up to 3 minutes and attach it to the report. Some problems are easier to show than to write down.
Video feedback
Feedback that is easy to understand
Reporters talk through the problem while they click through it. Developers watch it once and know what to fix.
Screen recording from the widgetEnterprise
Start a recording from the same widget reporters already use. No extra app to install.
Add your voice
Explain what is wrong while you show it. Tone and detail that a written note loses.
Up to 3 minutes
Long enough to walk through a flow, short enough that people actually watch it.
Part of the feedback item
The video sits next to the screenshot, environment details and comments on the same item.
Works on desktop browsers
Screen recording is available in desktop browsers.
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Pin feedback anywhere on your live site
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Keep private data out of every screenshot and replay
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Highlight text and suggest changes
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Every bug report ships with full developer context
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Watch exactly what happened, not just a screenshot
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All the discussion. None of the email chains.
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Changes in your tools reflect back in PinMarks
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Full visibility into your feedback pipeline
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Move feedback through your own workflow
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Capture feedback on any website
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Turn rough notes into clear bug reports
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Website issues, found automatically
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Fix what your real visitors hit first
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Let your AI tools read your feedback
Learn moreFAQ
Frequently asked questions
Everything you need to know before you start collecting feedback.
Up to 3 minutes of screen and voice, and the recording must be under 50 MB.
Desktop browsers. Screen recording is not available on phones and tablets.
No. The form is hidden while you record and a small recorder bar shows the timer and microphone level. When you stop, the form comes back with your video attached.
Video feedback is on the Enterprise plan.
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Start pinning them.
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