Add a CSS class to hide or mask sensitive parts of your site, so customer details never end up in a bug report. Password fields are always hidden.
Data masking
Mark what is private once in your page, and every capture follows the rule.
Add the class sf-exclude and the element is left out of screenshots and replays.
Add sf-mask to scramble what an element shows, so the layout stays but the data does not.
Add sf-unmask to show an element that would otherwise be masked, such as a name you need to see.
Password fields are never captured, and what people type into inputs is masked in session replay.
Reporters can blur sensitive parts of a screenshot with the Blur tool before they send it.
Explore
See what else helps your team go from feedback to fix.
Pin feedback anywhere on your live site
Learn moreHighlight text and suggest changes
Learn moreEvery bug report ships with full developer context
Learn moreWatch exactly what happened, not just a screenshot
Learn moreAll the discussion. None of the email chains.
Learn moreChanges in your tools reflect back in PinMarks
Learn moreFull visibility into your feedback pipeline
Learn moreShow the bug. Do not describe it.
Learn moreMove feedback through your own workflow
Learn moreCapture feedback on any website
Learn moreTurn rough notes into clear bug reports
Learn moreWebsite issues, found automatically
Learn moreFix what your real visitors hit first
Learn moreLet your AI tools read your feedback
Learn moreFAQ
Everything you need to know before you start collecting feedback.
Add a CSS class to the element: sf-exclude hides it, sf-mask masks it and sf-unmask shows it.
In screenshots and in session replays, so private data does not end up in a report.
Yes. Password fields are always hidden on every plan, and what people type into inputs is masked in session replay.
Private data masking is on the Enterprise plan.
Yes. They can blur any part of a screenshot with the Blur tool before they send it.
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