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FAQ
Everything you need to know before you start collecting feedback.
PinMarks is a visual website feedback tool for bug reporting, QA, and UAT. It lets anyone click on a live page to annotate issues — and automatically captures screenshots, browser, OS, URL, and console errors so developers have everything they need to reproduce and fix the bug.
PinMarks is built for product teams, QA engineers, developers, and agencies. Yes — you can use it for design feedback, content reviews, client approvals, and UAT, not just bug reporting.
Very easy. Drop a single script tag into your site — or use our WordPress or HubSpot plugin. Most teams are collecting their first feedback within 2 minutes of signing up. No developer needed for the initial setup.
No. The PinMarks widget is lazy-loaded and runs entirely in the background — zero impact on your page performance or Core Web Vitals.
Yes. PinMarks is designed for exactly this. Your QA team or clients can annotate issues directly on the live site without needing an account. All feedback lands in one place with full technical context attached.
No. Anyone with access to your site can click the widget and submit feedback without signing up — perfect for client reviews and UAT sessions. Only your internal team members need a PinMarks account.
Plans start at $9/mo (billed annually) or $12/mo monthly. The Pro plan is $29/mo (annual) and Agency is $59/mo (annual). Every plan includes a 15-day free trial with no credit card required.
After 15 days your account moves to a read-only state — no data is lost. You can upgrade to any paid plan at any time to continue.
Start collecting visual feedback today — fix bugs faster and keep your whole team in the loop.
15-day free trial · No credit card · Cancel anytime