Simple, transparent pricing
Start free. Upgrade when you're ready.
All plans come with a 15-day free trial, no credit card required.
Starter
For freelancers and small teams.
Billed $348/year
Usage
Features
- Unlimited reporters & feedback
- Website widget
- Issue tracking & status
- Comments & internal comments
- Notifications
- Screenshots & annotations
- Suggest text editsNew
- Kanban board
- Browser extension
- Environment details
- Integrations (Jira, ClickUp, GitHub, Slack & more)
- Email support
Pro
For growing teams that need more power.
Billed $588/year
Usage
Everything in Starter, plus
- Console logs
- Network requests
- Admin roles
- Session replayPopular
- Issue syncPopular
- AI Magic Rewrite & auto titles
- Custom issue typesNew
- Custom brandingNew
- scheduleCSV exportComing soon
- scheduleFeedback on Figma designsComing soon
- scheduleFeedback on PDFsComing soon
- scheduleFeedback on imagesComing soon
Agency
For agencies managing multiple clients.
Billed $948/year
Usage
Everything in Pro, plus
- AnalyticsPopular
- Video feedback (screen + voice)New
- Website monitoring (uptime & scans)
- Custom metadata
- Private data masking
- Priority support
- scheduleSSO & SAMLComing soon
- scheduleUser groupsComing soon
- scheduleZendesk & Intercom integrationsComing soon
Compare plans
Compare all features
Starter
$29/mo
Pro
$49/mo
Agency
$79/mo
FAQ
Frequently asked questions
Everything you need to know before you start collecting feedback.
No. Your 15-day free trial starts immediately — no credit card, no commitment. You get full access to all features on your chosen plan during the trial.
A seat is a team member with full dashboard access to manage, comment on, and resolve issues. A guest gets limited read and comment access — ideal for clients who need visibility. A reporter is anyone who submits feedback via the widget on your site — reporters are always unlimited and never consume a seat.
Starter ($29/mo) is great for freelancers and small teams with up to 5 projects and 3 seats. Pro ($49/mo) adds session replay, issue sync, and scales to 25 projects and 15 seats — the most popular choice for growing teams. Agency ($79/mo) is built for agencies managing multiple clients with unlimited projects, 50 seats, and advanced analytics.
Issue sync enables two-way integration with your tools. When you push a bug to Jira, ClickUp, or GitHub and it gets resolved there, the status automatically updates in PinMarks too — no manual syncing needed. Available on Pro and Agency plans.
Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle.
After 15 days your account moves to a read-only state — all your data and feedback is preserved. Upgrade to any paid plan at any time to continue without losing anything.
Yes. Cancel directly from your account settings at any time — no cancellation fees, no awkward phone calls. If you cancel an annual plan mid-cycle, the remaining period is not refunded but your access continues until the end of the billing period.
Stop chasing bugs.
Start pinning them.
Start collecting visual feedback today — fix bugs faster and keep your whole team in the loop.
15-day free trial · No credit card · Cancel anytime