Enterprise

Feedback at scale, with control and security

Roles, user groups, audit logs and your own branding, so teams of every size can collect and fix website feedback safely.

  • Privacy tools
  • Audit logs
  • User groups
QA Tester
Designer
Developer
https://website.com
Buy
Button is brokenReport feedback
Client
Project Manager
End User

Harness our enterprise features

What larger teams use to keep feedback organized and under control.

More ways to control access

Give teams access to the projects they need with user groups, set admin and member roles, and review changes in the audit log.

Sign in your way

Let people with your company email join on their own, or require Google sign-in for your members.

Make it yours

Show your own logo in the dashboard, the widget and emails, and hide "Powered by PinMarks".

Unify your feedback cycle

  • Collect

    Centralize visual feedback and bug reports

  • Understand

    Debug with screenshots, logs and replays

  • Integrate

    Connect to developer workflows

  • Resolve

    Keep reporters in the loop with synced status

Security

Your data stays in your control

Privacy tools

Hide sensitive or personal data in screenshots and session replays before anyone sees it.

Audit logs

A trail of who changed what in your workspace, visible to owners and admins.

Role-based access

Owners, admins and members, plus user groups to limit who can open each project.

Encrypted in transit

Everything between your browser, the widget and PinMarks travels over HTTPS.

OAuth for your tools

Connect Jira, GitHub, ClickUp and more by signing in with them, so we never ask for your password.

AI that respects your data

Each AI tool has its own switch, only report text is sent, and nothing is used to train models by default.

How we handle AI data →

Empower feedback at every step of the development cycle

Quality assurance & UAT

Testers and stakeholders mark issues right on the live page, with the screenshot and technical details attached.

Internal feedback

Designers, marketers and managers review the site together and comment in one place, not in email threads.

End user feedback

Put the widget on your site and let customers report problems in seconds, without creating an account.

Support

Help when you need it

Priority support

Questions from Enterprise workspaces go to the front of the line.

Guides for every tool

Step-by-step help articles for the widget, each integration, user groups and sign-in settings.

Help when you are stuck

Chat or email our team from inside the dashboard.

Features

PinMarks satisfies your Enterprise needs

Analytics

See how feedback is flowing: what is reported, what is fixed and how fast.

124
Total feedback
38
Open
needs attention
71
Resolved
57% resolution rate
26h
Avg resolution
time to resolve

Feedback over time (last 30 days)

120
09-21
09-28
10-05
10-12
10-19

By type

  • bug52
  • suggestion34
  • question22
  • other16

By status

open
38
in progress
12
resolved
71
closed
3

Top pages

/pricing31 (25%)
/checkout24 (19%)
/17 (14%)

Custom branding

Your logo in the dashboard, the widget and emails, and no Powered by PinMarks.

ACME

Type

Bug

Explain your feedback

Send Feedback

Sign in your way

Let people with your company email join on their own, or require Google sign-in for your members.

Mask sensitive data automatically

Choose what is private on your pages, and PinMarks hides it in screenshots and session replays, so personal data is not stored or shared.

ProfileEdit

private data

DDana WhitfieldOwner
PPriya NairAdmin
SSam OkoyeMember

Choose a role

Owner

Everything, including the workspace itself

Admin

Manage projects, people and settings

Member

View and manage feedback

Control who can do what

Set owner, admin and member roles, then use user groups to decide which teams can open which projects.

User groups

Give whole teams access to a project in one go.

Domain join

People with your company email join automatically.

Audit logs

See who changed what in your workspace, and when.

Google-only sign-in

Require members to sign in with Google.

Website monitoring

Scheduled scans and uptime checks that alert you.

Video feedback

Reporters record their screen, with voice.

Let AI handle the tedious parts

Clearer reports, in every language, and AI tools that can read your feedback.

MCP for AI tools

Connect ChatGPT, Claude or Cursor, so they can read your feedback with the full context.

Magic Rewrite & titles

Turn rough notes into a clear report, and let AI write the title.

AI Translation

Reporters write in their own language. Your team reads it in theirs.

Explore the AI features →

Create one seamless feedback process

Send every report to the tools your team already uses, and keep status and comments in step.

Website/WEB-128TO DO
Bug

Add to cart button does nothing

Type: bug

Page: https://brewly.com/shop/house-blend

Reporter: Emma Cole

I click Add to cart and nothing happens. The cart stays empty.

Video recording

Dashboard: app.pinmarks.in/projects/…

View all integrations →

FAQ

Frequently asked questions

Everything you need to know before you start collecting feedback.

Still have questions?

Our team replies fast and is happy to walk you through PinMarks.

Talk to us →

Everything in Pro, plus analytics, website monitoring, video feedback, data masking, custom metadata, CSV export, audit logs, user groups, domain join, Google-only sign-in, and the option to remove "Powered by PinMarks". See the pricing page for the full list and the current price.

Yes. Enterprise workspaces can turn on single sign-on with SAML for providers such as Okta and Microsoft Entra ID, under Settings → Authentication. You can also let people with your company email join automatically, and require Google sign-in.

Not yet through the app. If you need this, contact us and tell us what you need.

Yes. Start a free 15-day trial with no credit card, and set up your workspace the way your team would use it.

By default everyone in the workspace can open every project. With user groups, you can restrict a project to chosen groups. Owners and admins can always open every project.

No credit card required

Stop chasing bugs.
Start pinning them.

Start collecting visual feedback today — fix bugs faster and keep your whole team in the loop.

15-day free trial · No credit card · Cancel anytime