Our story

Built for teams tired of chasing bugs

PinMarks was born from a simple frustration — bug reporting was broken. Screenshots without context. Emails with no follow-up. Jira tickets developers couldn't reproduce. We built the tool we always wished existed.

Our mission

Fixing the way teams report bugs

We started PinMarks after watching QA teams drown in screenshots attached to emails, Slack threads with no context, and Jira tickets that developers couldn't reproduce. There had to be a better way.

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The problem

Bug reporting was broken

Screenshots without context. Five-email threads to explain one issue. Jira tickets with "it's broken" and nothing else.

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Our approach

Pin it. Auto-capture everything.

Click on any live page to annotate an issue. PinMarks captures browser, OS, URL, console errors, and a screenshot automatically.

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The outcome

Developers fix it first time

No back-and-forth. No missing context. Every bug report arrives with everything a developer needs to reproduce and fix the issue.

What drives us

Our values

Context over chaos

A bug report without context is just noise. Every PinMarks report arrives with browser, OS, URL, console errors, and a screenshot — so developers can fix it without a single follow-up.

Simplicity is the feature

If submitting feedback requires a tutorial, the tool has already failed. We obsess over removing every unnecessary step — for reporters, developers, and everyone in between.

Developers deserve better

Vague screenshots and "it's broken" messages waste developer time. We build tools that give devs exactly what they need to reproduce and fix bugs on the first try.

Built for every role

QA engineers, product managers, designers, agencies, clients — PinMarks works for everyone who touches a website, not just the dev team.

FAQ

Frequently asked questions

Everything you need to know before you start collecting feedback.

Still have questions?

Our team replies fast and is happy to walk you through PinMarks.

Talk to us →

PinMarks is a visual website feedback tool for bug reporting, QA, and UAT. It lets anyone click on a live page to annotate issues — and automatically captures screenshots, browser, OS, URL, and console errors so developers have everything they need to reproduce and fix the bug.

PinMarks is built for product teams, QA engineers, developers, and agencies. Yes — you can use it for design feedback, content reviews, client approvals, and UAT, not just bug reporting.

Very easy. Drop a single script tag into your site — or use our WordPress or HubSpot plugin. Most teams are collecting their first feedback within 2 minutes of signing up. No developer needed for the initial setup.

No. The PinMarks widget is lazy-loaded and runs entirely in the background — zero impact on your page performance or Core Web Vitals.

Yes. PinMarks is designed for exactly this. Your QA team or clients can annotate issues directly on the live site without needing an account. All feedback lands in one place with full technical context attached.

No. Anyone with access to your site can click the widget and submit feedback without signing up — perfect for client reviews and UAT sessions. Only your internal team members need a PinMarks account.

Plans start at $9/mo (billed annually) or $12/mo monthly. The Pro plan is $29/mo (annual) and Agency is $59/mo (annual). Every plan includes a 15-day free trial with no credit card required.

After 15 days your account moves to a read-only state — no data is lost. You can upgrade to any paid plan at any time to continue.

No credit card required

Stop chasing bugs.
Start pinning them.

Start collecting visual feedback today — fix bugs faster and keep your whole team in the loop.

15-day free trial · No credit card · Cancel anytime