Shortcut integration

Website feedback, straight into Shortcut

Every report becomes a Shortcut story. The screenshot and all the details are already on it, so your team can start fixing right away.

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A bug on a web page is marked with PinMarks and sent to Shortcut
Widget

Point at the problem, we make the story

Your visitor clicks on the page, marks what is wrong and presses send. The Shortcut story is made for them.

Draw right on the page

Draw, highlight and type on a screenshot, so nobody has to explain where the bug is.

Looks like your brand

Pick the widget colors, position and fields to match your site.

Easy to install

Paste one small snippet, or use the browser extension on sites that are not yours.

Detailed Shortcut stories

Fix bugs without asking questions

Everything your developers need is written on the Shortcut story for them.

Website project

Add to cart button does nothing

Description

Reported by: Emma Cole (emma@brewly.com)

Source URL: brewly.com/shop/house-blend

Issue details: Open in PinMarks

I click Add to cart and nothing happens. The cart stays empty.

Console: 2 errors, 1 warning

TypeError: Cannot read properties of undefined

Session replay: View recording

Device type: Desktop

Browser: Chrome 126

Screen size: 1920 × 1080

OS: macOS 14

Viewport size: 1440 × 812

Zoom level: 100%

Custom metadata

• plan: Pro

• userId: u_4821

Screenshot

Brewly
Add to cart
It doesn't work!

screenshot.png · added by PinMarks

Comments

S

Sam

Found it. Fix goes out today.

Browser details added for you

Browser, system, screen size and the page link are put on the story automatically.

Screenshot included

The marked-up screenshot comes with the report, so you see exactly what the person saw.

Error messages included

Errors from the browser console are summed up on the story, so you can see what broke.

Your own details

Add things like user ID or plan with the JavaScript SDK. They show up on every story.

Lands in the right project

Pick a project and the workflow state new stories start in.

Session replay

See what happened before the report

Watch the steps the person took, then open the recording from the Shortcut story. Anything they typed stays hidden.

Learn more →

Two-way sync

Shortcut and PinMarks stay in step

Keep working in Shortcut like you always do. PinMarks keeps the person who reported the bug in the loop.

Status comes back

Move a story to a new workflow state in Shortcut and the report updates in PinMarks.

Comments go both ways

A comment on one side shows up on the other.

No Shortcut account needed

Clients and teammates can reply from PinMarks without a Shortcut login.

Collaboration

Clients review on the live site

Stop sending feedback by email and shared files. Clients comment right on the page, and your team sees it in Shortcut.

Invite them as guests

Clients open a link and leave feedback without making an account.

One thread per issue

Every chat stays with the report it belongs to.

Install

Add PinMarks to your site in minutes

Paste one snippet on a local, staging or live site, or skip the install and report from any page with the extension.

Snippet code

  • Reporters send feedback without signing up
  • One script tag, on desktop and mobile
  • Fine-tune it with the JavaScript SDK
Find out more
ChromeEdgeFirefox

Browser extension

  • Install it from your browser's store in one click
  • Report on any site, even without the widget
  • Full-page, pixel-perfect screenshots

Works in Chrome, Edge and Firefox.

Find out more

Get started

Up and running in a few minutes

No credit card and no developer needed to set up. Three steps and you are collecting feedback.

  1. 01
    Sign up

    Start your free trial

    Create your account and get 15 days to try every feature of your plan. No credit card needed.

    Create your account →
  2. 02
    Set up

    Create a project

    Name your project and connect your tracker if you use one, such as Jira, ClickUp or GitHub.

    See integrations →
  3. 03
    Collect

    Add the widget

    Paste one snippet on your site, or use the browser extension, and collect your first report.

    Read the install guide →

FAQ

Frequently asked questions

Everything you need to know before you start collecting feedback.

Still have questions?

Our team replies fast and is happy to walk you through PinMarks.

Talk to us →

Open Integrations in your project, choose Shortcut and paste an API token from Shortcut (Settings, API Tokens). To get status changes back, paste the webhook URL and secret that PinMarks gives you into Shortcut's webhook settings.

The title, the description, the page link, who reported it and the marked-up screenshot. Browser, system and screen size, console errors and any custom details you send are added too.

Comments go both ways. When someone changes the status in Shortcut, the report updates in PinMarks. Syncing changes back is on the Pro and Enterprise plans.

Yes. People only use the PinMarks widget or the browser extension. They never need a Shortcut login to send feedback.

Yes. You can send every report to Shortcut automatically, or read them in PinMarks first and send only the ones that matter with one click.

No credit card required

Stop chasing bugs.
Start pinning them.

Start collecting visual feedback today — fix bugs faster and keep your whole team in the loop.

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